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Customer Service Advisor
Solihull (Rural Location)
£25,500
38 hours a week (Flexi hours – with opening hours being 8am-5pm)
Fully office based
We are currently recruiting for a helpful Customer Service professional to join a well-established, successful and expanding family business.
They are based in a rural location, therefore own transport is essential.
They are seeking an individual who is I.T. savvy, with an interest in design and graphics to join their IT support team.
You will pay a key part within in the team being the main point of contact for their valued customers regarding changes to their website, providing support and delivering exceptional Customer Service throughout.
The role will involve:
- Liaising with new Clients regarding their website requirements and seeing changes right through to completion
- Assisting Clients with their new website set up, offering training and general support
- Troubleshooting, investigating and correcting any issues that may arise
We are seeking someone who:
- Customer Service driven, I.T. savvy and can communicate technical information to non- technical Clients
- Has a strong eye for detail and design, with previous knowledge of Wordpress and an interest in web design
- Previous experience within Customer Service and able to prioritise their workload and perform well during busy periods.
The position is entry level and full training will be given to the successful individual. It’s a fabulous opportunity for someone who is ambitious and keen to join an exciting, well-respected and thriving organisation.
If this is the role you're seeking, please get in touch ASAP
Plum Personnel provides recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.
Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. We cannot retain your details in line with GDPR so do please respond to future job roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly
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